This course provides fundamentals of six sigma, lean manufacturing, and other important tools and strategies to improve the performance of business processes. Through case studies, team exercises, and simulations, students will practice solving business problems and improving processes using these powerful tools. Topics covered will include: six sigma improvement methodology and tools, lean thinking tools and approaches, process mapping, dashboards, and other business improvement techniques. Students will also gain an understanding of the strategic importance of business improvement, the need for fact-based management, and how to deploy these tools in different parts of the value chain.Prerequisite: 29:799:301.